APRIL 1, 2009

Computer Security Threat: Conficker Worm

There’s been a lot of media coverage about a potential Internet worm creating havoc on April 1st, 2009. The exact actions of the worm are unknown at this time, but Hawaiian Telcom encourages all Internet users to protect their computers from the Conficker worm and other PC security threats by keeping your anti-virus definitions updated. Click here to visit the McAfee website to find out how to protect yourself from Conficker and for detection and removal steps. Need expert PC advice or assistance? Call the Geeks at SuperGeeks today!

FEBRUARY 28, 2009

We regret to inform customers that effective March 27, 2009 we will be discontinuing our My Ohana Zone for Residential customers, HT Biznet blog service for Business customers, News Groups Service for all customers. Click here for more information or see our support document.

Email Fraud/Phishing Alert:

Please disregard and immediately delete any email requesting password or confidential information claiming to be from Hawaiian Telcom. We do not request confidential customer information over email. To prevent a virus infection, do not open the message or any links within the email. We also suggest confirming your antivirus is updated and perform a full scan as a preventative measure.